SecondStory Health, LLC


What we do.

Customized error and event tracking software with user friendly interface

Customized applications for tracking quality-related events

We hear you!

➤ Off the shelf software is not customizable to your workflow.
➤ Your team resists submitting medication error reports due to poorly designed systems.
➤ You spend too much time and money analyzing data.
➤ You have low confidence that your efforts are reducing the risk of future errors and harm.

Start with AEMS™, our core Adverse Event Management System application for tracking errors, near-misses, unsafe conditions, and adverse events; supporting health systems, community pharmacies and retail pharmacies.  Easily customize the user interface, analytical reports, and dictionaries to meet your unique needs. Easily track HIPAA incidents, investigations and conclusions.

User friendly analyses from standard statistical and natural language processing
Clinical research consulting.  Safety review for site compliance and IRB medication safety practices

Data Analytics

Our data scientists and database engineers will help you organize your quality-related event data (including errors, adverse events, near misses, unsafe conditions) and data from other specialized surveillance programs.  We use standard analytical approaches and novel natural language processing analyses to maximize the value of the information your organization has already collected.


Clinical Research consulting

Early in the site selection process, we will confirm that your research sites are able to comply with regulatory and safety requirements for investigational drugs and devices and we will provide an early indication of those sites unprepared to meet these requirements. If and when significant safety problems occur, our team will guide your root cause analysis (RCA) to a thorough and credible conclusion. We will help Executive Directors and IRB Chairs assure that safe medication practices are an integral part of the review process and assure your Board members are competent in reviewing Phase I-IV designs, platform studies and basket studies.

Search 15 million adverse event reports in the FDA FAERS database

federal adverse event reporting system Database requests

FAERS - We will help you search, organize and analyze information from the FDA's primary portal for adverse event information about medications. The FAERS database includes approximately 15 million reports, with more than 8 million serious reports and 1.5 million death reports. 


Access government records on drug and device safety using FOI requests

Freedom of Information Requests (FOI)

FOI - We will help you write and submit FOI requests to federal and state agencies to access those difficult to find public facts about medication and medical device related information.  Then, we help you organize and analyze the results. 

Tell your medication safety story in multi-media format

multi-media presentations

We've partnered with BeeryMedia, to produce customized multi-media presentations that help you tell your story about medication safety. Our content experts work closely with BeeryMedia's video production experts to tell informative and compelling stories used in training and development, teaching, marketing, documentaries, and public service announcements.

Communicate, educate, train and promote your medication safety topics via expertly produced webinar and distance learning programming.

Webinars and Distance Learning

We produce webinars for live or on-demand presentations covering a variety of topics including medication safety, drug interactions for patients, clinical research, research ethics, the responsible conduct of research and more.